Build the audience
Define audience groups and the roles that should receive broadcasts and notifications.
Campaigns
Notifications, broadcasts and email campaigns in the same system that owns the orders — plus recovery emails for every checkout that was started and never finished.
In short
Real-time in-app notifications with live stream
Broadcasts targeted by role or project-wide
Three configurable recovery reminders with incentives
Capabilities
- 01
In-app notifications
Real-time delivery with unread state, read and read-all actions and a live stream, gated so only entitled roles and claims fetch them.
- 02
Broadcasts
Send a message to specific roles or to the whole project membership when something needs to reach everyone at once.
- 03
Email campaigns
Template management, audience groups, send preview and a send run that reports its results.
- 04
Abandoned checkout recovery
Automatic recovery emails and optional in-app reminders, with finer triggers per checkout status and abandonment signal.
- 05
Configurable incentives
Three reminder timings and an incentive as either a fixed amount or a percentage benefit, plus a time-limited cart resume.
- 06
Bilingual by default
Notification types, table and dialog copy and the permission catalogue are fully maintained in German and English rather than falling back to mixed language states.
How it works
01 02 Prepare templates
Create campaign templates and preview them before anything is sent.
03 Configure recovery
Set the three reminder timings, the incentive and the cart resume window.
04 Send and measure
Run the campaign, read the result data and adjust the timings that underperform.
Campaigns
An abandoned checkout is a buyer who already decided. Three timed reminders, an optional discount and a cart that can be resumed for a limited window turn a large share of those back into completed orders — without exporting anything to an external tool.
Specifications
- Notification delivery
- Real-time with unread state, read/read-all and live stream
- Broadcast targeting
- By role or project-wide
- Campaign module
- Templates, audience groups, send preview, send run with results
- Recovery reminders
- Three configurable timings plus optional in-app reminders
- Incentive types
- Fixed amount or percentage benefit, with time-limited cart resume
Use cases
Concert promoters — Learn more
An on-sale announcement to the whole list, then recovery for everyone who hesitated at checkout.
Festivals — Learn more
Phase-change reminders before a price step, and a nudge to the carts left open overnight.
Clubs — Learn more
Weekly line-up broadcasts to members with an incentive for the carts that stalled.
FAQ
- When a checkout is started but not completed, the platform can send up to three configurable reminder emails and optional in-app reminders, with triggers that depend on the checkout status and the abandonment signal, and a cart that can be resumed for a limited time.
- Yes. Recovery incentives are configurable as a fixed amount or a percentage benefit, applied within the time-limited resume window.
- Yes. Broadcasts can target specific roles or the entire project membership, and the notification centre only fetches for entitled roles and claims.
- Yes. The campaign module provides template management, audience groups and a send preview, followed by a send run that reports result data.
Turn on recovery reminders and see how much of the abandoned checkout comes back.